[Beowulf] Recent HPE support missive

[Peter St. John]

HPE is in the process of being bought by CSC. On the scale of 12 months you
will be contracting with CSC.
Peter

On Tue, Aug 23, 2016 at 6:47 AM, Tim Cutts <tjrc at sanger.ac.uk> wrote:

> Really not very impressed with HPE's missive yesterday changing the
> software support contracts so that now it's going to be impossible to
> reinstate a software support contract if you let it lapse for more than 12
> months.
>
> The existing system was expensive but reasonable (you have to pay to
> reinstate, including all the time in between when the contract expired and
> the time of reinstatement).
>
> But to now just bluntly state that if it's lapsed for more than 12 months
> you can never reinstate it seems somewhat draconian.
>
> Tim
>
> --
> Head of Scientific Computing
> Wellcome Trust Sanger Institute
>
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