[Beowulf] Netapp EF540 password reset

Skylar Thompson skylar.thompson at gmail.com
Fri Aug 26 06:50:32 PDT 2016

I don't have any info to help, but you might try asking on the lopsa-tech
list as well. I know there's Netapp admins over there who might be able to


On Friday, August 26, 2016, dave.bond at diamond.ac.uk <dave.bond at diamond.ac.uk>

> Hi All,
> We have a Netapp EF540 that has a management password set.  Long story
> short I would like to reset the management password where the original is
> not known.  Currently connecting over serial I have the ability to enter
> the Service interface.  But I do not have any details or credentials for
> this.  I believe the process is as follows:
> For 6.xx Controller Firmware releases:
>   1.  Exit SANtricity and/or any active SMCli session.
>   2.  Log in to the controller shell using rlogin or a serial connection
> (either controller works).
> -> loadDebug
> -> clearSYMbolPassword
> -> unld “ffs:Debug”
>   3.  When the GUI is re-launched, it will be accessible and no longer
> password-protected.
>  For 7.xx and 8.xx Controller Firmware releases:
>   1.  Exit the GUI and run the following shell commands on the Controller:
> -> loadDebug
> -> setSAPassword_MT ""
> -> unld "Debug"
> This will set the password to an empty string.
>   2.  Remove the array from the Enterprise Management Window and re-add it.
> When the GUI is re-launched, it will be accessible and no longer
> password-protected.
>   3.  Re-access the array.
> Would anyone be able to confirm this and / or let me know the service
> password?
> Regards
> Dave
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