[Beowulf] OS for 64 bit AMD
Stuart Midgley
stuart.midgley at anu.edu.au
Mon Apr 4 21:24:56 PDT 2005
Actually you probably won't need to cut them any slack, PathScale offer
excellent support - even when you don't pay them anything. I was only
using their 30 day trial license. I would log a bug, expecting the
automated response and wait.
Within 24hrs (time different between OZ and the US) I would get a real
person responding saying something like
"Yeh, we have identified the problem"
"here is a work-around/patch"
"this bug will be fixed in version x.yz"
"until the bug is fixed, we will extend your trial license"
"if you have any further bugs/issues please don't hesitate to contact
us"
This sort of response gives you a nice warm fuzzy feeling and makes you
want to find more bugs :)
Stu.
> Please remind me to cut PathScale as much slack the next time I'm
> blessed with some of your craftsmanship.
>
> Ed
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