IBM ASCI White

Greg Lindahl glindahl at hpti.com
Thu Jul 6 13:37:49 PDT 2000


> Does the IBM "price" include
>   - power supplys, backups, UPS?
>   - cooling of any sort?
>   - what level of personnel support is included
>     in this contract?
>   - what level of software support is offered?

Facilities (power and cooling) are probably not included. There are probably
several local people included, and they're using their usual IBM SP software
suite.

> Greg, to the extent you can tell us, what was included in the
> FSL system?  Was it hardware only?  On-site support?

The FSL system included no facilities work, 1 on-site engineer, full
hardware maintenance, and a big software suite.

Facilities are generally not that large of a % of system costs.  Big
machines always come with people, but again it's usually not that large of a
%. Having a local guy means you can use depot hardware repair instead of 3rd
party on-site repair, which is a nice savings.

-- greg





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