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<p>I have had the same experience as you, but we represent only 2
data points in a large market. I think many decision-makers like
to pay for support as a form of "insurance" for when the s**t hits
the fan and system goes terribly wrong. I have worked at a couple
of different places that paid for RHEL, the whole time thinking
that "open-source support", like this mailing list and others is
usually more effective than RHEL support. In fact from my limited
support with RHEL, their answer is usually "won't fix". <br>
</p>
<p>Prentice<br>
</p>
<div class="moz-cite-prefix">On 12/8/20 8:08 PM, Tim Cutts wrote:<br>
</div>
<blockquote type="cite"
cite="mid:9D4DA27D-47DB-4AA0-90CA-72238FBD7008@sanger.ac.uk">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
I don’t know how often we ever actually used Red Hat support for
RHEL itself. Very rarely, I suspect. Even before they hiked the
price on us, I expect we effectively paid them several thousand
dollars per support call.
<div class=""><br class="">
</div>
<div class="">Some of the other products, like RH OpenStack
Platform, yes, but not for the OS itself.</div>
<div class=""><br class="">
</div>
<div class="">Tim<br class="">
<div><br class="">
<blockquote type="cite" class="">
<div class="">On 8 Dec 2020, at 22:25, Prentice Bisbal via
Beowulf <<a href="mailto:beowulf@beowulf.org" class=""
moz-do-not-send="true">beowulf@beowulf.org</a>>
wrote:</div>
<br class="Apple-interchange-newline">
<div class=""><span style="caret-color: rgb(0, 0, 0);
font-family: Helvetica; font-size: 12px; font-style:
normal; font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none; float: none; display: inline
!important;" class="">I think it has mostly to do with
user support. The biggest innovation on moving from Red
Hat Linux to Red Hat *Enterprise* Linux was the addition
of user support. Corporations like having someone to
call when something goes wrong. No one wants to hear
"read the source" when the corporate mailserver is down
and 5,000 employees are no longer productive.</span><br
style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none;" class="">
<br style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none;" class="">
<span style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none; float: none; display: inline
!important;" class="">Red Hat providing user support was
actually a big deal for the Linux community. In the
early days of Linux, many 3rd parties tried to make
Linux acceptable to corporate users by providing Linux
support services, but they never really caught. Probably
because they weren't tied to a particular distro, so
they weren't perceived as as "expert" as when the vendor
itself is providing support.</span><br
style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none;" class="">
<br style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none;" class="">
<span style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none; float: none; display: inline
!important;" class="">On top of that, Red Hat worked
with hardware and software vendors to get them to
support their products on Red Hat. It wasn't long after
RHEL was introduced that you started seeing hardware and
software advertising that it was supported on RHEL.</span><br
style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none;" class="">
<br style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none;" class="">
<span style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none; float: none; display: inline
!important;" class="">Combine these two, and you have a
recipe for success: People are more likely to use a
version of Linux that comes with user support and that
they know is supported by the hardware/software they
use.</span><br style="caret-color: rgb(0, 0, 0);
font-family: Helvetica; font-size: 12px; font-style:
normal; font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none;" class="">
<br style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none;" class="">
<span style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none; float: none; display: inline
!important;" class="">To this day, I rarely see
hardware/software advertised/documented as supporting
anything other than RHEL. Fortunately, many of those
vendors would treat CentOS and Scientific Linux the same
as RHEL for support reasons. At least that has been my
experience.</span><br style="caret-color: rgb(0, 0, 0);
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normal; font-variant-caps: normal; font-weight: normal;
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<br style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
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0px; text-transform: none; white-space: normal;
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text-decoration: none;" class="">
<span style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
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text-decoration: none; float: none; display: inline
!important;" class="">Prentice</span><br
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0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none;" class="">
<br style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none;" class="">
<span style="caret-color: rgb(0, 0, 0); font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant-caps: normal; font-weight: normal;
letter-spacing: normal; text-align: start; text-indent:
0px; text-transform: none; white-space: normal;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration: none; float: none; display: inline
!important;" class="">On 12/8/20 4:50 PM, Jörg
Saßmannshausen wrote:</span><br style="caret-color:
rgb(0, 0, 0); font-family: Helvetica; font-size: 12px;
font-style: normal; font-variant-caps: normal;
font-weight: normal; letter-spacing: normal; text-align:
start; text-indent: 0px; text-transform: none;
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class="">
<blockquote type="cite" style="font-family: Helvetica;
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normal; font-weight: normal; letter-spacing: normal;
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class="">
Dear all,<br class="">
<br class="">
what I never understood is: why are people not using
Debian?<br class="">
<br class="">
I done some cluster installation (up to 100 or so nodes)
with Debian, more or<br class="">
less out of the box, and I did not have any issue with
it. I admit, I might<br class="">
have missed out something I don't know about, the famous
unkown-unkowns, but<br class="">
by enlarge the clusters were running rock solid with no
unusual problem.<br class="">
I did not use Lustre or GPFS etc. on it, I only played
around a bit with BeeFS<br class="">
and some GlusterFS in a small scale.<br class="">
<br class="">
Just wondering, as people mentioned Ubuntu.<br class="">
<br class="">
All the best from a dark London<br class="">
<br class="">
Jörg<br class="">
<br class="">
Am Dienstag, 8. Dezember 2020, 21:12:02 GMT schrieb
Christopher Samuel:<br class="">
<blockquote type="cite" class="">On 12/8/20 1:06 pm,
Prentice Bisbal via Beowulf wrote:<br class="">
<blockquote type="cite" class="">I wouldn't be
surprised if this causes Scientific Linux to come
back<br class="">
into existence.<br class="">
</blockquote>
It sounds like Greg K is already talking about
CentOS-NG (via the ACM<br class="">
SIGHPC syspro Slack):<br class="">
<br class="">
<a
href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_posts_gmkurtzer-5Fcentos-2Dproject-2Dshifts-2Dfocus-2Dto-2Dcent&d=DwIGaQ&c=D7ByGjS34AllFgecYw0iC6Zq7qlm8uclZFI0SqQnqBo&r=gSesY1AbeTURZwExR_OGFZlp9YUzrLWyYpGmwAw4Q50&m=1zMuvRcDfPSs1bANcWt31ZL0d4u1U_-l2LyThS2cBqA&s=dlpDfQGFW4_JAdHq9LqE8XQAhSP4ETJdIFc5Dh25uzg&e="
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class="">
<br class="">
All the best,<br class="">
Chris<br class="">
</blockquote>
<br class="">
<br class="">
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-- The Wellcome Sanger Institute is operated by Genome Research
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<pre class="moz-signature" cols="72">--
Prentice Bisbal
Lead Software Engineer
Research Computing
Princeton Plasma Physics Laboratory
<a class="moz-txt-link-freetext" href="http://www.pppl.gov">http://www.pppl.gov</a></pre>
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