IBM ASCI White
glindahl at hpti.com
Thu Jul 6 13:37:49 PDT 2000
> Does the IBM "price" include
> - power supplys, backups, UPS?
> - cooling of any sort?
> - what level of personnel support is included
> in this contract?
> - what level of software support is offered?
Facilities (power and cooling) are probably not included. There are probably
several local people included, and they're using their usual IBM SP software
> Greg, to the extent you can tell us, what was included in the
> FSL system? Was it hardware only? On-site support?
The FSL system included no facilities work, 1 on-site engineer, full
hardware maintenance, and a big software suite.
Facilities are generally not that large of a % of system costs. Big
machines always come with people, but again it's usually not that large of a
%. Having a local guy means you can use depot hardware repair instead of 3rd
party on-site repair, which is a nice savings.
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