[Beowulf] Repeated Dell SC1435 crash / hang. How to get the vendor to resolve the issue when 20% of the servers fail in first year?

[Gerry Creager]

Unless Dell explicitly tells you they won't be a party to acceptance 
testing.

We've heard that one recently.

gerry

Michael Will wrote:
> I would expect the vendor of the shrink-wrapped cluster (DELL) to be 
> responsible for all support, and acceptance of delivery should be
> dependent on meeting all requirements documented in the purchase
> process. 
> 
> How they then resolve it should not matter. 
> 
> THat being said, it seems quite unusual to not install any kind 
> of queueing system.
> 
>> I think you mean "buy a shrink-wrapped cluster from a well-respected,
>> cluster-specific vendor that has proven in-house cluster expertise"
> 
> That might be of advantage :-)
> 
> Michael Will - disclaimer: Employed by such a vendor.
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