[Beowulf] User support systems
Many of your questions may have already been answered in earlier discussions or in the FAQ. The search results page will indicate current discussions as well as past list serves, articles, and papers.
Geoff Jacobs gdjacobs at gmail.comWed Apr 9 09:23:29 PDT 2008
- Previous message: [Beowulf] Improving access to a Linux beowulf cluster for Windows users
- Next message: [Beowulf] User support systems
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]
The previous post on Windows access tools for clusters got me thinking -- what is the most efficient means of information delivery for large cluster installs? I'm interested in finding out, as all my experience is at the bottom end of the scale (really only a couple of teams). It seems to me that standard ticket systems as well as email support systems are going to generate quite a lot of churn. Even the best prepared online documentation is going to be ignored by a significant portion of the user base. Are forums and public chat rooms any better in being able to provide some measure of self or mutual support? Do any other members have ideas on how best to filter user support issues, or at least make it easy to respond to the basic inquiries appropriately? -- Geoffrey D. Jacobs
- Previous message: [Beowulf] Improving access to a Linux beowulf cluster for Windows users
- Next message: [Beowulf] User support systems
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]
More information about the Beowulf mailing list