IBM ASCI White
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Greg Lindahl glindahl at hpti.comThu Jul 6 13:37:49 PDT 2000
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> Does the IBM "price" include > - power supplys, backups, UPS? > - cooling of any sort? > - what level of personnel support is included > in this contract? > - what level of software support is offered? Facilities (power and cooling) are probably not included. There are probably several local people included, and they're using their usual IBM SP software suite. > Greg, to the extent you can tell us, what was included in the > FSL system? Was it hardware only? On-site support? The FSL system included no facilities work, 1 on-site engineer, full hardware maintenance, and a big software suite. Facilities are generally not that large of a % of system costs. Big machines always come with people, but again it's usually not that large of a %. Having a local guy means you can use depot hardware repair instead of 3rd party on-site repair, which is a nice savings. -- greg
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